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Kevin Tewis-Allen
- 1 min
29 mistakes that your contact centre might be making
We all make mistakes… so it’s best to identify them before rather than later. This article discusses the common mistakes that contact...
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Kevin Tewis-Allen
- 1 min
7 games to liven up the contact centre
Are you struggling to keep your agents entertained? Contact-centre games can be super effective to enhance your team's performance. This...
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