Microsoft
Teams
Connect and collaborate with anyone, anywhere.
Independent Experts
At Pace & Right First time
Full Lifecycle Management
What is Microsoft Team?
Microsoft Teams is a collaboration and communication platform developed by Microsoft, designed for teams and organisations to work together wherever they are. It provides a range of features, including chat, video conferencing, document sharing and co-authoring, task management, and integration with other Microsoft and third-party applications. Teams is part of the Microsoft 365 suite of productivity tools, and is available on desktop and mobile devices, making it a versatile solution for remote work and collaboration.
Use Cases
Collaboration
Foster real-time collaboration and communication among distributed teams through chat, video conferencing, screen sharing, and document co-authoring, improving productivity
Mobile Workforce
Enable employees to work from anywhere and stay connected to the rest of the team. With features such as mobile apps, softphones, and presence, employees can communicate with each other and access corporate resources from their mobile devices.
Customer Engagement
Communicate with customers through a variety of channels, including voice, video, email, chat, and social media. It offers features such as call routing, IVR, and CRM integration, allowing businesses to provide a seamless and personalised customer experience.
Business Continuity
By enabling employees to work from anywhere and stay connected, Teams can help businesses maintain operations and minimise downtime. With features such as call forwarding, voicemail-to-email, and disaster recovery, it ensures that critical business communications are always available