1. How many  users do you have?

Get an Estimate.

Answer just 10 questions to get an estimate for your next cloud communication solution.

Back Office

Middle Office

Front Office

2. What functionality do you...

...have?

...want?

Inbound Routing

Outbound Calling

IVR

Chat

SMS

Email

Outbound Campaigns

Inbound/Outbound Blending

Workforce Management

Real-Time Reports

Historical Reporting

Performance Dashboards

Call Recording

Screen Recording

Quality Management

Call Back

ScreenShare

Voicebots

Chatbots

3. How many IVR's do you have?

4. How many queue's do you have?

5. Estimated annual call volume?

6. What % of calls are outbound?

7. What % of outbound calls are to mobile?

8. Who is/are your current provider(s)?

9. When are you planning on replacing your current solutions?

10. What is the current annual costs of your current solutions?( call mins, licences, support etc)


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Kirkgate

Birstall

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