1. How many users do you have?
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2. What functionality do you...
3. How many IVR's do you have?
4. How many queue's do you have?
5. Estimated annual call volume?
6. What % of calls are outbound?
7. What % of outbound calls are to mobile?
8. Who is/are your current provider(s)?
9. When are you planning on replacing your current solutions?
10. What is the current annual costs of your current solutions?( call mins, licences, support etc)
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