The go-to consultancy, supported by specialists, not generalists.
Consulting you can count on.
A collective of highly skilled, hands-on resources who are business, people, and process orientated, half of whom are technical experts in communications and technology.
Our focus is on design, delivery, and operational implementation of customer-centric, IT, telecommunications, and business strategies, which deliver major change, real innovation, and business benefit.
Our years of experience allows us to share knowledge, outcomes, and lessons learnt without the need to start each engagement from scratch. We have the T-shirts, we have the scars but more importantly, we have the ability to help!
Our clients benefit from our insight, thought leadership, and vast experience in contact centres.
People, Process and Technology
Although assignments may have their similarities, they are never the same hence our pragmatic and hands-on approach.
Our years of experience allows us to share knowledge, outcomes and lessons learnt without the need to start each engagement from scratch
Business Strategy & Transformation
Operational & Technical Audits
Our Case Studies.
We have plenty of experience and we’re keen to share.
CloudComm 360 has a proven track record across the various disciplines within the Contact Centre industry, from strategy to operational delivery.
Have a look at some of the things we’ve done: